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AI automation

AI chatbots & agents

Answers customers from your data — and gets things done, not just talks.

We build AI assistants that answer customer questions based only on your content and data — and agents that can also take an action: take an application, book a time, give order status or hand the conversation to a person with the full context. In Latvian, English and Russian.

Who it's for

The same questions over and over

Companies that answer the same thing five times a day.

Questions about orders

Online stores with delivery and status questions.

Enquiries outside working hours

Service companies that lose customers in the evenings.

What's included

  • Knowledge base from your page, documents and FAQ — answers only from what is in the source
  • Conversation design: what the bot does, what it does not, and when it hands over to a person
  • Actions: an application, a booking, order status, preparing a document
  • Integration with CRM, email, calendar or the store
  • Multilingual support: LV, EN, RU
  • Guards against invention and unrelated questions
  • Conversation log and report: what customers ask and what they do not get
  • First-month tuning after real conversations

Technology and approach

A chatbot answers. An agent acts — it checks a system, enters data, takes an action and reports the result. We start with what solves your case, and add the second once the first is working.

  • Claude
  • OpenAI
  • RAG
  • Maintenance from €150/month
  • CRM integration
  • Store integration

Frequently asked questions

Can the bot invent a wrong answer?

We constrain it: answers only from your sources, and on the unknown the bot says it does not know, and hands over to a person.

Does it work in Latvian?

Yes, and in English and Russian too — including in one conversation if the customer switches language.

Can we connect it to our online store?

Yes, including order status and product search.

What happens when the bot cannot cope?

The conversation reaches a person with the full context — the customer does not have to repeat from the start.

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What usually comes with this

One team, so the next step does not start from zero.

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How a project starts

Three steps to a proposal

No long intro. Usually one conversation is enough to understand scope and timing.

  1. Tell us the goal

    Enquiries, sales, speed or automation. A short note is enough.

  2. A short consult

    Goal, audience and what you already have. Usually one conversation.

  3. Proposal

    Scope, timing and the next step — before we write code.